We take your privacy very seriously and protecting your personal information is a top priority at Veterinary Out-Patient Clinic (VOPC). The following information pertains to our Privacy and Policy and is meant to keep our valued users informed:
What information might we request or obtain?
We collect information from you when you visit our site, and perform actions such as, but not limited to, registering on the site, subscribing to a membership, placing an order, responding to a survey, signing up for a newsletter, participating in our blog, leaving comments, asking questions, or sending e-mail communication. If you are to subscribe to our paid subscription offerings, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, and/or other information. If you purchase a membership option as a gift, we may also collect information about the recipient that will allow us to satisfy your request for a gift purchase order. We value your privacy and that is why information we collect is utilized to complete the purchase transaction and deliver services you have requested, if applicable, and to improve your experience with our company, as a member or user. Upon subscribing, we may also collect information, which is not unique to you, such as, but not limited to, a member’s age, gender, or general health status. To reiterate, all the information is used to maintain quality of the service and provide general statistics to our team on the use of our website.
Our website, like many others, utilizes "cookies" to enhance and personalize your online experience using our website. They are also used to gather information about visitors, user experiences, and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How might we make use of your information?
The information we collect will be used to personalize your site experience, expediting the delivery of what you are most interested in. Our goal is always to better serve you and collected information will be used to enhance how we respond to inquiries, complete requests, and enhance the user experience. For example, information may be used to rapidly process your transaction or administer a contest, promotion, survey, or alternative feature of this website.
We also offer a periodic e-mail newsletter and if you have chosen to receive it by submitting your e-mail, opting-in, or subscribing to one of our services, you may receive periodic e-mails from our team. INCLUDING VACCINATION NOTICES AND SPECIAL OFFERS. If you would no longer want to receive promotional e-mail from us, please visit our contact page, which features a contact form you can use to send an e-mail to our customer service team, who will be able to remove you from our mailing list. Please note that due to email production schedules you may receive any emails already in production. If you have neither opted-in, nor submitted your e-mail to us, to receive e-mail newsletters, you will not receive these e-mails. Please note that visitors who register or participate in other site features such as subscriptions, memberships, marketing programs and 'members-only' content may receive additional contact and e-mail correspondence from our team; communications that are not related to the newsletter and are solely used for the purpose of fulfilling requested services.
We promise that we do not sell, rent, or lease our customer lists or information to third parties. Only the Veterinary Out-Patient Clinic team will use your information for in-house use.
Do we protect your information?
Your privacy is very important to us and to this regard, we implement a variety of security measures to maintain the safety and confidentiality of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to these systems, and each of these persons are required to keep your information confidential. When you place an order, we place priority on making sure all sensitive and credit card data you supply is transmitted via Secure Socket Layer (SSL) technology and thereby encrypted to protect your personal information.
Does our website implement browser "cookies"?
We may contract with third party service providers to assist us in better understanding the user experience. Please note, we do not sell, trade, rent, lease, or otherwise transfer your information to third parties. Such third parties are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you would like, you can choose to accept or decline cookies by accessing the preferences, tools, or settings tabs in your respective browser. Since each web browser is unique, we suggest that you contact your service provider to address questions regarding your browser or settings regarding cookies. Regardless, you may still subscribe to our service online or place an order using a telephone by contacting customer service support phone line.
Do we share the information you provide with third parties?
We do not sell, trade, lease, rent, or otherwise transfer your personal information to outside parties. Please note, we may work with our website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with law enforcement, enforcing our site policies, or protecting ours or others' rights, property, or safety. Your information may be used by Veterinary Out-Patient Clinic to fulfill services such as, but not limited to, delivering services, improving user experiences, marketing, advertising, or other services aimed to improve your user experience.
Third party links
Our goal is to provide added value to your life and as a result, we may include third party links on our site. These may be found in items such as, but not limited to, blog postings, product pages, reviews, or other areas of our website. We are not affiliated in any legal way with these independent sites and they websites are governed by their own privacy policies. We therefore expressly state that we have no responsibility or liability for the content and activities of these linked sites. It is a top priority though to protect our users and the integrity of our site. As a result, we are happy to receive feedback about third party links featured on our site.
Veterinary Out-Patient Clinic will occasionally update this Statement of Privacy to reflect company and customer feedback. Veterinary Out-Patient Clinic encourages you to periodically review this Statement of Privacy to remain informed on how we are protecting your information.
Questions and feedback
We welcome users’ questions, comments, and/or concerns about privacy. Please, do not hesitate to reach out to us with feedback pertaining to privacy or our website. For example, should a link not function properly, we would be happy to hear from you.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.